SHIPPING & RETURNS

 

Shipping

  • Shipping will be assessed at checkout.
  • Please call us at (650) 871-8809 for more information about free shipping thresholds and standard shipping rates.

Returns

We stand behind the quality of each item we sell. If you are not completely satisfied with your purchase, for any reason, we offer a full refund within 10 days of purchase. Your return will be processed within 10-14 business days.

  • Please email returns@landway.com with your order#, the items you are returning and the reason for your return.
  • You may also complete the below return form and place it in the package you’re returning.
  • Items must be returned unused and unwashed

 

What if we shipped you the wrong item?

Please contact customer service at order@landway.com

 

Other questions

Please contact us at order@landway.com

 

 

Return Authorization Request

 
Customer Name: 
*
Email Address: 
*
Phone Number: 
*
Order #: 
*
Return Label Tracking #: 
Item Details: 
Item #: 
*
Qty to Return: 
*
Item Name: 
*
Exchange or Refund:

Exchange
Refund
Reason for Return:
Reason for Return (Other): 
Requested Exchange: