Shipping and Returns
- $9.95 flat rate shipping in the U.S.
- No international shipping at this time
Can I return my order?
Landway stands behind the quality of everything we sell. If you are not completely satisfied with your purchase, for any reason, we will offer you a full refund within 10 days of purchase. Your return will be processed within 10-14 business days.
If you’re unsatisfied with products you purchased from Landway, you can return your item(s) as follows:
- Items must be unused and unwashed.
- You must have an original receipt or packing slip to complete your return.
- Please complete the return form and place it in the package you're returning.
- Please use the enclosed free shipping label and keep the tracking number for your records. Drop your return into any Fedex locations. If a FREE shipping label was not enclosed, please contact Customer Service at firstname.lastname@example.org to have one sent to you.
How do I exchange an item?
- You can exchange your item within 10 days of purchase, please complete the return form and tell us what color/size you want and place it in the package you're returning. Once we received the product you’re returning, we’ll ship out the item.
What if we shipped out a wrong item?
Please contact customer service at email@example.com.
Please contact us at firstname.lastname@example.org.