Shipping & Returns

SHIPPING & RETURNS

Shipping

Shipping will be assessed at checkout.

Please call us at (650) 871-8809 for more information about free shipping thresholds and standard shipping rates.

Returns

We stand behind the quality of each item we sell. If you are not completely satisfied with your purchase, for any reason, we offer a full refund within 10 days of purchase. Your return will be processed within 10-14 business days.

Please email returns@landway.com with your order#, the items you are returning and the reason for your return.

You may also complete the below return form and place it in the package you’re returning.

Items must be returned unused and unwashed

What if we shipped you the wrong item?

Please contact customer service at order@landway.com

Other questions

Solution Dye

Yarns made from Solution-Dye-Pellets that significantly reduces water usage and harmful waste.

Polyloft® Insulation

Polyloft® Insulation made from recycled polyester reusing post-industrial waste fibers.

Water-repellency

Water-repellency using PVC Free C6 DWR treatment reducing the carbon footprint of our waterproof clothing.

2020 ECO-LAND INITIATIVE

Landway is committed to reducing the environmental impact of our products and the methods in which they are produced. We have teamed up with our global network of vendors, customers and business partners to adopt a corporate social responsibility policy that reduces waste, protects the environment and expands sustainable practices. In 2020 we updated some of our most popular styles utilizing these key advances in sustainable fabric technology.

Explore New Possibilities >>>


Customer Name:	*
Email Address:	*
Phone Number:	*
Order #:	*
Return Label Tracking #:
Item Details:
Item #:	*
Qty to Return:	*
Item Name:	*
Exchange or Refund:	Exchange Refund
Reason for Return:
Reason for Return (Other):
Requested Exchange:

Shipping

Returns

Other questions

Return Authorization Request