SHIPPING & RETURNS

 

Shipping

  • $9.95 flat rate shipping in the U.S
  • No international shipping available at this time

 

Returns

We stand behind the quality of each item we sell. If you are not completely satisfied with your purchase, for any reason, we offer a full refund within 10 days of purchase. Your return will be processed within 10-14 business days.

  • Items must be returned unused and unwashed
  • You must have the original receipt or packing slip proof of purchase to complete your return.
  • Please complete the return form and place it in the package you’re returning.
  • Please use the enclosed free shipping label and keep the tracking number for your records. Drop your return at any FedEx location. If your return label was not enclosed, please contact customer service at order@landway.com to have one sent to you.

 

What if we shipped you the wrong item?

Please contact customer service at order@landway.com

 

Other questions

Please contact us at order@landway.com

 

 

Return Authorization Request

 
Customer Name: 
*
Email Address: 
*
Phone Number: 
*
Order #: 
*
Return Label Tracking #: 
Item Details: 
Item #: 
*
Qty to Return: 
*
Item Name: 
*
Exchange or Refund:

Exchange
Refund
Reason for Return:
Reason for Return (Other): 
Requested Exchange: 
2020 ECO-LAND INITIATIVE

Landway is committed to reducing the environmental impact of our products and the methods in which they are produced. We have teamed up with our global network of vendors, customers and business partners to adopt a corporate social responsibility policy that reduces waste, protect the environment and expand sustainable practices. In 2020, We are updating some of our most popular styles utilizing these key advances in sustainable fabric technology.

[1] Yarns made from Solution-Dye-Pellets - significantly reduces water usage and harmful waste.

[2] Polyloft Insulation made from recycled polyester - reusing post- industrial waste fibers.

[3] Water-repellency using PVC Free C6 DWR treatment - reduces carbon footprint of waterproof clothing.

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