Shipping & Returns

Shipping

Shipping will be assessed at checkout.
Distributor shipping charges will show "$0.00" at checkout. Final shipping charges will be assessed after checkout and billed on your final invoice. Please contact customer service for more information.
Please call us at (650) 871-8809 for more information about free shipping thresholds and standard shipping rates.

Returns

We stand behind the quality of each item we sell. If you are not completely satisfied with your purchase, for any reason, we offer a full refund within 10 days of purchase. Your return will be processed within 10-14 business days.

Please email returns@landway.com with your order#, the items you are returning and the reason for your return.
You may also complete the below return form and place it in the package you’re returning.
Items must be returned unused and unwashed

What if we shipped you the wrong item?

Please contact customer service at order@landway.com

Return Authorization Request


Customer Name:	*
Email Address:	*
Phone Number:	*
Order #:	*
Return Label Tracking #:
Item Details:
Item #:	*
Qty to Return:	*
Item Name:	*
Exchange or Refund:	Exchange Refund
Reason for Return:
Reason for Return (Other):
Requested Exchange:

Solution Dye

Yarns made from Solution-Dye-Pellets that significantly reduces water usage and harmful waste.

Polyloft® Insulation

Polyloft® Insulation made from recycled polyester reusing post-industrial waste fibers.

Water-repellency

Water-repellency using PVC Free C6 DWR treatment reducing the carbon footprint of our waterproof clothing.

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